Website Not Loading? – Check How to Troubleshoot Error

I’m sure it’s very annoying when a website doesn’t load. Well, there may be various reasons for it. Let’s find out how to troubleshoot those problems and deal with the error messages.

Website or Browser issues 

Sometimes the problem lies within only particular websites. To find out, try opening some other website on another tab. If the other website loads and works appropriately, it’s clear that only one website has issues. If the other website does not load either, then the problem could be in the browser

In this case, try loading your website in another browser (e.g., if you were on Google before, try internet explorer). This happens because sometimes, not all sites are supported on all browsers.

If the website has issues loading on another browser, then all browsers must be having problems.

Cache and Cookies 

Cache and Cookies are nothing but the little information that gets stored every time we visit various websites.

What happens is, if these cookies and cache get piled up over a long time, there are difficulties in loading the websites faster. So, try clearing your cookies whenever you find that your website isn’t loading.

On the other hand, to avoid this problem, keep clearing your cookies and cache once in a while for the browser’s smooth and efficient running.

Security Systems 

All the webpages and websites have a security certificate (proof that the site is safe), this certificate has an expiry date. Whenever you get an error message stating that the site is not safe due to security issues, try checking the current date and time of your computer, laptop, or phone.

If the date and time are accurate, this may mean that the website is not safe. Still, try checking another browser. If the same error occurs, avoid using that website as it may harm your device.


The domain name system is like an address book. DNS compares domain names with IP addresses. You can’t access a specific website if your DNS is slow. To speed up your connection, consider changing your DNS server. Google provided servers that are comparatively fasters than local providers.

DNS servers can be changed on the basis of per device. If you change your DNS server on a network hardware basis, this affects devices connected to your network. DNS servers vary according to your location. Choose your DNS server which is the fastest in your locality.

Incorrect Website Address

Sometimes an error message appears or pops up, saying that ” This address is restricted”. This message appears when the site you are trying to connect is secured by some other applications.

E.g.,, if your website address looks like this try eliminating the numbers

after the colon (45) and put 80 instead. If this does not help, then your website address is incorrect.

Check your network connection first, don’t depend on a wireless connection, choose the right network. Turn off the airplane mode. If you want to check your connection or connectivity, load Google or Facebook if these sites load; then you are connected.

If you are connected to your WiFi, check its wired connection, ethernet connection. The main problem may be with your internet connection.

If it’s with an internet connection, the best way to recognize is by lighting on your router. Routers differ, but each router has its connection indicator. Restarting may solve the issue.

If nothing works, try changing your gadget. The device you are using should be according to the latest updates.

Trace Error Message

 Error messages help you a lot as they display precisely what’s wrong. Using the displayed information, we can figure out the problem. Commonly noticed errors are

  1. 403 forbidden: Access to this page is not allowed.
  2. 404 pages not found: Page no longer exists
  3. 500 internal service error: Problem with the server hosting website.